Important Disclaimer

1. General Disclaimer

The information provided on this website and through ThinkBigEnergy services is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on this website for any purpose.

Any reliance you place on such information is therefore strictly at your own risk. In no event will

ThinkBigEnergy be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or our services.

2. Energy Service Disclaimers

2.1 Savings Estimates and Guarantees

IMPORTANT: While our AutoSave technology guarantees you will never pay more than your utility's standard service rate, actual savings amounts may vary based on:

  • Your individual energy usage patterns

  • Market conditions and energy prices

  • Utility rate changes and tariff modifications

  • Seasonal variations in energy consumption

  • Changes in your energy usage behavior

2.2 Service Availability

Energy services are subject to:

  • Geographic Limitations: Services are only available in deregulated energy markets where ThinkBigEnergy is licensed to operate

  • Utility Approval: Service enrollment requires approval from your local utility company

  • Credit Requirements: Service may require credit approval and security deposits

  • Regulatory Changes: Services may be modified or discontinued due to regulatory changes

2.3 Community Solar Disclaimers

Community solar programs are subject to:

  • Project Availability: Limited to areas with available community solar projects

  • Subscription Limits: Subject to available capacity in solar farms

  • Performance Variability: Solar production varies based on weather and seasonal conditions

  • Regulatory Approval: Programs subject to state and utility commission approval

  • Long-term Commitments: May require multi-year subscription commitments

2.4 ThinkSmart Technology

ThinkSmart thermostat integration disclaimers:

  • Compatibility: Limited to compatible smart thermostat models

  • Internet Dependency: Requires stable internet connection for operation

  • User Override: Customers maintain full control and override capability

  • Savings Variability: Actual savings depend on usage patterns and participation

  • Geographic Availability: Currently limited to Texas markets

3. Advisor Program Disclaimers

3.1 Income Opportunity Disclosure

BUSINESS OPPORTUNITY DISCLOSURE: The advisor program represents a business opportunity that requires effort, dedication, and skill to succeed. Income results are not guaranteed and vary significantly based on individual performance.

3.2 Earnings Disclaimer

EARNINGS DISCLAIMER: Any income examples, earnings statements, or success stories mentioned on this website or in our materials represent exceptional results and are not typical. Most advisors earn modest income or no income at all. Success depends on many factors including:

  • Individual effort, skill, and dedication

  • Market conditions and competition

  • Time invested in the business

  • Ability to effectively market and sell services

  • Economic conditions and regulatory environment

  • Personal network and sales experience

3.3 Independent Contractor Status

Advisors are independent contractors, not employees. This means:

  • No Employment Benefits: No health insurance, retirement benefits, or paid time off

  • Tax Responsibilities: Advisors are responsible for all tax obligations

  • Business Expenses: Advisors bear responsibility for their own business costs

  • No Guaranteed Income: Compensation is based solely on performance

  • Compliance Requirements: Must comply with all applicable laws and regulations

3.4 Investment and Risk Warnings

Participation in the advisor program involves business risks:

  • Financial Investment: May require investment in marketing materials, training, and business tools

  • Time Investment: Requires significant time commitment with no guarantee of return

  • Market Risk: Energy market conditions may affect earning potential

  • Regulatory Risk: Changes in laws or regulations may impact the business

  • Competition Risk: Market competition may affect success rates

3.5 No Guarantee of Success

ThinkBigEnergy makes no guarantee regarding:

  • Specific income levels or earning potential

  • Success in building a customer base

  • Continued availability of the advisor program

  • Market conditions or customer demand

  • Individual advisor performance or results

4. Website and Technology Disclaimers

4.1 Website Accuracy

While we strive for accuracy, we cannot guarantee that:

  • All information on our website is current and accurate

  • Our website will be available at all times

  • Our website will be free from errors or technical issues

  • Third-party links or content are accurate or reliable

4.2 Technology Limitations

Our technology and systems are subject to:

  • System Downtime: Scheduled and unscheduled maintenance periods

  • Compatibility Issues: May not work with all devices or browsers

  • Data Accuracy: Information may be delayed or contain errors

  • Third-party Dependencies: Reliance on external systems and services

4.3 Third-Party Content

Our website may contain links to third-party websites or content:

  • We do not endorse or control third-party content

  • Third-party sites have their own terms and privacy policies

  • We are not responsible for third-party site availability or content

  • Links are provided for convenience only

5. Regulatory and Legal Disclaimers

5.1 Licensing and Regulation

ThinkBigEnergy operates under various regulatory frameworks:

  • State Licensing: Licensed as a retail energy provider in applicable states

  • Regulatory Oversight: Subject to state public utility commission oversight

  • Compliance Requirements: Must comply with changing regulations and requirements

  • Market Restrictions: Services limited to deregulated energy markets

5.2 Legal Advice Disclaimer

Information provided on this website does not constitute legal, financial, or professional advice. You should consult with qualified professionals regarding:

  • Legal implications of energy service agreements

  • Tax consequences of advisor program participation

  • Financial planning and investment decisions

  • Regulatory compliance requirements

5.3 Forward-Looking Statements

This website may contain forward-looking statements about our business, market conditions, or future performance. These statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially.

6. Health and Safety Disclaimers

6.1 Energy Safety

Important safety reminders:

  • Emergency Situations: Contact your utility company immediately for gas leaks or electrical emergencies

  • Service Interruptions: Report power outages to your utility company, not ThinkBigEnergy

  • Equipment Safety: Do not attempt to repair or modify electrical equipment

  • Professional Installation: Use licensed professionals for any electrical work

6.2 ThinkSmart Safety

ThinkSmart thermostat integration safety notes:

  • Maintain manual override capability at all times

  • Monitor home temperature for comfort and safety

  • Ensure proper thermostat installation by qualified technicians

  • Report any unusual behavior or safety concerns immediately

7. Environmental and Sustainability Disclaimers

7.1 Environmental Claims

Environmental benefits and claims are subject to:

  • Energy Source Variability: Actual energy sources may vary based on market conditions

  • Grid Mix Changes: Regional energy mix affects environmental impact

  • Measurement Methodology: Environmental calculations based on industry standards

  • Third-party Verification: Some claims may rely on third-party data

7.2 Renewable Energy Certificates

Renewable energy certificate (REC) disclaimers:

  • RECs may be sourced from various renewable projects

  • REC retirement and tracking subject to registry requirements

  • Environmental attributes may be sold separately from energy

  • Renewable content percentages are estimates

8. Data and Privacy Disclaimers

8.1 Data Accuracy

Energy usage and billing data disclaimers:

  • Meter Reading Accuracy: Data depends on utility meter readings

  • Estimation Periods: Some bills may include estimated usage

  • Processing Delays: Data may be delayed due to utility processing

  • Calculation Methods: Bills calculated using utility-approved methods

8.2 Privacy and Security

While we implement security measures, we cannot guarantee:

  • Complete protection against all security threats

  • Prevention of all unauthorized access attempts

  • Absolute privacy of transmitted information

  • Security of third-party systems or communications

9. Limitation of Liability

To the maximum extent permitted by applicable law, ThinkBigEnergy disclaims all liability for:

  • Direct Damages: Limited to amounts paid for services

  • Indirect Damages: No liability for consequential or incidental damages

  • Lost Profits: No liability for lost business opportunities or profits

  • Data Loss: No liability for loss of data or information

  • Third-party Actions: No liability for actions of utility companies or other third parties'

IMPORTANT: Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you. You may have additional rights under applicable consumer protection laws.

10. Updates and Changes

This disclaimer may be updated periodically to reflect:

  • Changes in our services or business practices

  • New regulatory requirements or legal developments

  • Industry standards and best practices

  • Customer feedback and service improvements

We encourage you to review this disclaimer regularly. Your continued use of our services after any changes constitutes acceptance of the updated disclaimer.

11. Contact Information

If you have questions about these disclaimers or need clarification on any information, please contact us:

ThinkBigEnergy Customer Service

Phone: 773-658-9800
Email: [email protected]

For regulatory complaints or concerns, you may also contact your state public utility commission or consumer protection agency.

12. Acknowledgment

By using ThinkBigEnergy services, visiting our website, or participating in our advisor program, you acknowledge that you have read, understood, and agree to be bound by these disclaimers and all applicable terms and conditions.

You further acknowledge that you understand the risks, limitations, and disclaimers associated with our services and that you are using our services at your own risk and discretion.